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What areas do you service?
We serve the following Counties: Contra Costa, Alameda, Marin, Sonoma, Napa, San Mateo, Solano and parts of Santa Clara
What do the Characters do exactly?
Our performances are theatrical in style by bringing the character to life. We set ourselves apart from the industry by tailoring the games and activities around the character. Our activities include face painting, storytelling, games, activities, puppet story, dancing, singing and magic. If you have a specific activity in mind, please contact the coordinator to see if we can accommodate your request.
Is there a travel fee?
Each performer has been designated to a specific geographical area. If there is a particular performer you are requesting that does not serve your area, a travel fee of 0.50 cents per mile will apply.
Can I request a specific performer?
Yes, you can. However, although we will do our best, we cannot guarantee the performer because unforeseen circumstances do arise from time to time. In addition, if the performer you are requesting does not serve your area, a travel fee of 0.50 cents per mile will apply.
Could I request additional time?
Our performances are 1.5 hours long and $50 per additional half hour. When booking your performer, please let the coordinator know if you would like to have the entertainer stay for more than 1.5 hours so we can schedule accordingly.
Do you do birthdays at the park or outdoors?
Yes we do, however please make sure that there is plenty of cool shade for the performer since they are wearing heavy costumes. And the table and chairs for face painting must be protected by the shade of a tree or covered canopy at all times. The area must be grassy and free of thorny bushes, mud, or standing water.
What if I have to cancel?
Once we receive your deposit, we will reserve your desired time and date for you on the performers schedule. Once you have booked with us, you will have 48 hours to cancel to receive a full refund on your deposit. If after that time, you choose to cancel our services for any reason more than 7 days prior to your event, 50% your deposit will be refunded. If you cancel our services less than 7 days prior to your event, you entire desposit in non-refundable. We will also gladly work with you to find an alternate party date for your consideration, based on availability .
How many children can you entertain?
In order to give each child the attention they deserve, we suggest that you have up to 12 children per performer. If you plan on having more than 15 guests, we suggest you either hire another entertainer or eliminate a time consuming activity such as face painting.
If you have any other questions that are not addressed here, please feel free to contact our coordinator. | 
